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Data Privacy Notice

Thank you for visiting UBS Helpetica at ubs-helpetica.ch (hereinafter referred to as the “UBS website”). Data protection is important to us, and we would like you to be able to visit our pages with confidence. We make sure that your personal data is protected whenever it is collected, processed and used during your visit to the UBS website.

You will find additional, detailed information on how UBS processes the personal data of its clients in the UBS data privacy notice. UBS publishes the data privacy notice and all amendments to it on its website at ubs.com/data-privacy-notice-switzerland. This data privacy notice applies to the treatment of personal data on this UBS website.

By accessing the UBS website, you indicate your acceptance of this data privacy notice (hereinafter referred to as the "notice").

If you do not accept this notice, access to other pages on the UBS website is not permitted.

This notice may be updated at any time, so we advise you to check it on a regular basis. The last line below states when this notice was last updated.

What is the purpose and scope of this notice?

UBS Switzerland AG (hereinafter referred to as “UBS” or “we”) undertakes to protect the personal data collected from visitors to the UBS website. Accordingly, UBS has drawn up this notice to describe how and what type of data of users of the UBS website is collected and for what purpose the data is collected, passed on and disclosed by UBS. Furthermore, we set out which reasonable measures have been taken to guarantee the safety of your data.

This notice applies to any information that UBS receives whenever you use this UBS website. This notice does not apply to those websites that are controlled by third parties but not related to UBS and with which the UBS website is linked under certain circumstances (hereinafter referred to as “third-party websites”). Please be aware of the data privacy notices of the respective third-party websites, as UBS is not responsible for the content or the data privacy practices of third-party websites, as it has no influence over them.

Waivers of liability and other contractual regulations that you have agreed with UBS, such as notifications for bank clients, and mandatory laws and provisions take precedence over this notice.

What information do we collect about you and for what purpose?

When you visit the UBS website, the web server automatically registers details about your visit (e.g. your IP address, the website from which you are visiting us, the end device used, the type of browser software used and the pages of the UBS website that you visit, including the date and duration of your visit).

We also process personal data (e.g. name, gender, address, e-mail address, telephone, date of birth, preferred topics, images, etc.) that you provide us through the UBS website, for instance when you enter data on a registration page or when you register to receive an e-mail newsletter. We use your personal data

How do we use tracking technologies to collect and save information about you?

"Cookies" are files that are stored on your end device when you visit the UBS website. Some cookies are necessary for the functionality of the UBS website and are automatically deleted after you leave the site (technical cookies). We use other cookies to store settings (e.g. language selection) for a later visit (user preference cookies). We do not use marketing cookies on this UBS website.

You will find further details about how UBS uses cookies via the “cookies link” at the end of the page. You can also use this link to set the types of cookies the UBS website may place on your device (these are your “cookie settings”).

The help function in the menu bar of your web browser usually shows you how to reject new cookies and disable cookies you have already received. If you save your cookie settings, these should also apply to future visits to the UBS website. However, for technical reasons beyond UBS’s control, this cannot be guaranteed. For example, if you reset your browser, delete your cookies or access the UBS website using a different browser or device, your cookie settings may be lost. To comply with applicable laws and regulations, you may be asked in some countries to confirm your cookie settings when you access the UBS website for the first time. If you are in a country where you are automatically required to select your cookie settings, you may be asked to set them again on a future visit.

In many cases, you can also control tracking technologies using your browser.

To whom do we pass on the information collected on you through the UBS website?

UBS may pass on your data to its own associated companies as well as their and its own contractors and third-party service providers within and outside the country where you reside, in order to provide UBS services and for the aforementioned purposes. Our associated companies, contractors, affiliated companies and third-party service providers that have access to personal data collected through the UBS website are obliged to comply with data protection laws.

You agree that the personal data you have provided may be passed on to the corresponding implementation partner for the purposes of development and implementation of volunteering projects under the terms and conditions of the UBS Helpetica website.

If personal data is accessed across borders, we ensure that the relevant laws and provisions are complied with, for instance by entering into agreements that ensure that the recipients of your data maintain an appropriate level of data protection.

We are also permitted to disclose your data to government authorities or agencies as well as to supervisory authorities or other persons in compliance with all applicable laws, provisions, court orders and official requests or in compliance with any guidelines issued by supervisory and other authorities or similar procedures, provided this is required or allowed under current law.

What safety measures have we taken to protect your data collected through the UBS website?

UBS has implemented appropriate technical and organizational security measures in order to protect your personal data collected by UBS through the UBS website against unauthorized access, misuse, loss and destruction.

How do we treat electronic notices sent to and from UBS?

All electronic notices sent to or from UBS are automatically saved in a specially created system (e-mail logging) that guarantees the validity of e-mails. These e-mails are protected through appropriate technical and organizational measures. Access is granted only in justified cases under the applicable laws and provisions (e.g. court order, suspected criminal behavior, breach of regulatory duties, etc.) and only to specific people in certain functions (e.g. legal, compliance or risk departments). Every step in the process and the search criteria used are contained in a verification protocol. All e-mails are destroyed after the end of the respective retention period.

What should you consider when you send data via the Internet?

The Internet should not generally be regarded as a safe environment. Unauthorized third parties may possibly access information that you send via the Internet (e.g. to or from the UBS website or through electronic messages). This can result in this information being disclosed or its content changed or in technical errors. Even if senders and recipients are located in the same country, data sent via the Internet may leave the respective country and be passed on to a country where there are less-strict data protection requirements in place than in the country where you reside.

Please note that we are not responsible or liable for the security of your data while it is being transmitted to UBS via the Internet. To protect your data, we would like to point out that you may choose another method of communicating with UBS if you think that appropriate.

How do we deal with data of people aged under 18?

The UBS website does not aim to collect personal data about people aged under 18.

Where can you find information about your personal data or check it?

You can object to or withdraw your consent to the further processing of data you have made available to us (through consent) without affecting the legality of data processing carried out until consent was withdrawn.

Where applicable laws and provisions allow this, you may also

If you have any questions about the processing of your personal data, please write to us at the following address:

Dr. Gabriele Holstein

Group Data Protection Officer

UBS Solutions AG

P.O. Box

8098 Zürich


Last Updated: March 2021