Driving and office services

Duration:

• One or more evenings, depending on availability.
• Each shift lasts from 8:00 p.m. to 3:00 a.m. 

Location:

• The meeting point and start of the journeys is in Dübendorf.
• The journeys take place in the canton of Zurich and nearby surroundings.
• The telephone service and dispatchers are located in Dübendorf.

How it will work:

Depending on the role, the process is as follows:

• As a driver, you are always part of a team: one person drives the team car and the second person drives the customer’s vehicle.
• As a telephone operator, you are stationed at the Dübendorf headquarters, accept customer orders during the campaign period and enter them into the scheduling tool
• As a dispatcher, you are stationed at the Dübendorf headquarters, allocate the orders to the teams in the scheduling tool, keep in touch with the teams and also answer the phone on quieter evenings.
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Introduction:

• A short briefing takes place on the evening of the assignment.
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• Each function has its own job description, which can be accessed in Nez Rouge Zurich’s internal tool.

Support:

• The Nez Rouge representatives are available to answer any questions you may have.
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• Interaction with other volunteers, invitation to helpers’ dinners and other events  

Tasks:

Your involvement will depend on the role:

• As a driver, you are confident and safe behind the wheel.
• As a telephone operator, you appreciate the contact with customers.
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  As a dispatcher, you are happy to use and expand your knowledge of geography.

What you’ll need:

• As a driver, you need a valid driver’s license and to abstain from alcohol and other substances during your shift and the 24 hours before it starts.
• As a telephone operator, you should enjoy making phone calls.
• As a dispatcher, knowledge of the local area is an advantage, but not a must.

Note:

A valid identity card is required to access the headquarters, as we are located on a secure site